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Ordering Information:

All orders are shipped via UPS ground next business day. You will receive two email confirmations upon order completion.

1. The first email confirmation is sent shortly after you place your order on-line.

2. The second email confirmation is your UPS tracking number, which is sent to you when the product shipps.

We accept the following payment options:

Shipping Information:

Shipping and handling charges for all Amby hammocks, packages and accessories are shipped according to region at the following flat rates:

Continental US - $25.00 flat rate, which is added your final order price.

Hawaii and Alaska - $35.00 flat rate, which is added to your final order price.

Shipping and handling charges for accessories only are $9.00 flat rate, which is added to your order.

Most orders take between 3-5 business days for arrival.

All packages can be tracked with your tracking number at or www.ups.com.

You can request your tracking number in our customer center. This is an automated system that will return your tracking number if the order has been shipped.

Return Policy:

At this time Amby Baby does not accept returns.

As most parents can understand, once a hammock has been used – even for a few nights – they are next to impossible to resell. Our customers have commonly have babies who spit up frequently as a result of colic or reflux, not to mention the occasional diaper leak.

This is why we encourage you to explore our website and make sure this is a good purchase for you and your baby. We try to provide a wide range of information including parent letters and pictures.

We want you to enjoy the Amby benefits for you and your baby to sleep better during the very important early part of your baby’s life. So please ask questions, read the parent testimonials and review the materials available on our site to make informed decisions. Thank you for your interest.

Warranty:

The Amby Motion Bed is unconditionally guaranteed against faulty workmanship or materials for a period of 12 months, provided the unit is assembled per instructions and the washing instructions are followed. The Amby Baby company will repair or replace any faulty goods.  ***If you purchase a hammock and later decide to return the product, Amby does not warranty the product under these circumstances .